Help CenterIf you're a TrainingLink user and you're not able to see the calendar or other elements of the application, you may need to adjust your computer settings in order to use the platform.
First, make sure your computer meets the system requirements for TrainingLink. You may need to adjust your browser settings to make sure they are compatible with TrainingLink.
SUPPORTED BROWSERS TrainingLink™ supports current versions of the following browsers on Windows, Mac OS, iOS and Android operating systems: Google Chrome, Apple Safari, Microsoft Edge, Microsoft Internet Explorer 11 (not recommended)
SESSION COOKIES TrainingLink™ requires third-party cookies to be enabled. If you are using a browser with third-party cookies disabled or cross-site tracking prevention enabled, you cannot log in to TrainingLink™ or may have other issues.
HOW TO ENABLE COOKIES IN YOUR BROWSER The following section provides steps to enable cookies and cross-site tracking in various browsers
- GOOGLE CHROME: Go to Customize and control Google Chrome in the top right corner, and click Settings. Go to Privacy and security. Click Cookies and other site data. Select the Allow all cookies radio button
- SAFARI ON MAC OS: Go to Safari -> Preferences and click Privacy and uncheck the following options: Prevent cross-site tracking; Block all cookies
- SAFARI ON IOS (IPHONE AND IPAD): Go to Settings -> Safari. Under Privacy and Security, turn off the following options: Prevent Cross-Site Tracking; Block All Cookies
- MICROSOFT EDGE: Go to Settings and more in the top right corner, and click Settings. Click Site permissions -> Cookies and site data. Set the following options: Enable Allow sites to save and read cookie data (recommended); Disable Block third-party cookies.
- MICROSOFT INTERNET EXPLORER 11: Go to Tools in the top right corner, and click Internet options. In the Privacy tab, click Advanced. Select Accept under Third-party Cookies. Click OK.
If you're still having trouble seeing the calendar or other elements of TrainingLink, you can contact the customer support team through the chat or at support@dkfsolutions.com for assistance.